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Frequently Asked Questions

Appointments 

HOw do i schedule an appointment? 
For new patients please call are office at 248-656-2063
For all existing patients you may now schedule online! 
For Detox Packages and AromaShapes there will be limited availability on the online scheduling, please call for more appointment times. 
I have a diagnosed illness.  Will your services help me?
If you are seeking support for a diagnosis of dis-ease, you will be interested to know that Upright Health treats you as a whole person, and not your dis-ease.  Through 20-plus years of experience, we have learned that by re-establishing a person's balance and getting them upright to their mid-line, we can make a big impact and help the body to strengthen itself.  This strengthening aids the body in healing.  We are dedicated to maintaining the dignity and respect of life and nature by honoring each individual's journey to health and wellness.  You may have questions about how this works, and we can certainly address your specific case with you during your visit. ​

Cancellation Policy

What is your cancellation policy? 
Twenty-four (24) hour notification is required for all cancelled or changed appointments to avoid a $50 cancellation fee. If there is a missed appointment you will be billed 100% of the service fee. 
What if i arrive late to my appointment? 
Arriving late will simply limit the time of your session, thus lessening the effectiveness. You will still be charged the full fee for the appointment.  

Payment

Do you take insurance?
No, we don't take traditional insurance.
If you have a health savings account, you can use your HSA card or we can give you a receipt for your reimbursed. 
How can i pay for my appointment?
We accept cash, checks, and credit cards. 

What to know before your appointment

Where are you located?
Upright Health and Wellness operates out of a home at 333 Linwood Ave. Rochester, MI 48307. 
Please enter through the side door.  
Where do i park?
You are welcome to park in our driveway or there is street parking available across from the house. 
What do i wear?
For CranioSacral and Lymphatic Therapy appointments, you will stay dressed, please wear something comfortable such as leggings/sweatpants and a t-shirt. 
For Raindrop Therapy and AromaShapes Therapy your therapist will leave the room while you get undressed, and lay under a sheet and towel. Please remove all jewelry before your session begins. These sessions use essential oils, please keep this in mind for the clothes you wear following as these oils may transfer onto clothing.  
What should i do following my appointment? 
Following Craniosacral and Raindrop Therapy appointments we recommend resting and limiting activity for the rest of the day to ensure full effectiveness of treatment.  
Following Lymphatic Drainage and AromaShapes appointments you can proceed with your day as usual. 
Please stay hydrated following each appointment. 
Is it normal to feel sore following my appointment? 
Yes, healing can sometimes cause some minor discomfort. Try taking an Epsom salt bath and/or a short walk to help. 
Please call with any questions 248-656-2063  
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  • UpRight
    • Services
    • About Us >
      • Kathryn Conlen, BA, LMT, CST
      • Juliet Cumming, LMT
  • BirthRight
  • LiveRight
    • Spring Cleanse
    • Healthy Breast Blends™
    • 21 Day Cleanse
    • Young Living Essential Oil
  • ImmYOUnity Boost Bundle
  • Our Store
  • Blog
  • Contact Us
    • Schedule An Appointment
    • FAQ